Fortune Games Terms and Conditions – Please Read Before Playing

1 Acceptance of Terms

By registering an account with Fortune Games, accessing the platform, or using any of the services offered, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in full. These terms apply to all forms of activity on the platform, including casino games, sports betting, bingo, and any VIP or promotional activity.

These terms should be read alongside the Fortune Games Privacy Policy and Responsible Gaming guidelines, both of which form part of the overall agreement between you and Fortune Games.

2 Eligibility

To register and use a Fortune Games account, you must meet all of the following criteria:

• You must be at least 21 years of age at the time of registration.
• You must be physically located in the Philippines when accessing the platform.
• You must not be accessing the platform from a jurisdiction where online gaming is prohibited.
• You must be registering on your own behalf, not as an agent or representative for another person.
• You must not be a current employee of Fortune Games or an immediate family member of one.

Fortune Games reserves the right to request proof of age, identity, and location at any time. Accounts found to have been created in violation of these eligibility requirements will be suspended or permanently closed, and any associated balance may be voided.

3 Account Registration

Each player is permitted to hold one account with Fortune Games. Creating duplicate or multiple accounts is strictly prohibited and will result in account suspension.

When registering, you must provide accurate and complete information, including your real name, date of birth, and a valid contact method. Providing false information during registration is a breach of these terms and may result in immediate account closure and forfeiture of any balance.

KYC Verification

As part of our standard account process, Fortune Games requires identity verification before withdrawal requests can be processed. You may be asked to provide a government-issued ID, proof of address, and other documentation as part of the KYC (Know Your Customer) process. Verification documents must be valid and match the information provided at registration.

4 Deposits and Withdrawals

All financial transactions at Fortune Games are conducted in Philippine Peso (PHP). Supported deposit methods include GCash, Maya, Philippine online banking, and bank transfer. Fortune Games does not accept cryptocurrency or credit cards as payment methods.

Deposits

Deposits must be made from a payment account registered in your own name—third-party deposits are not permitted. Minimum deposit thresholds apply per payment method and are displayed during the deposit process. Fortune Games is not responsible for delays caused by third-party payment processors or network issues outside of the platform.

Withdrawals

Withdrawal requests are processed to the same payment method used for the original deposit where possible. KYC verification must be completed before any withdrawal is approved. Fortune Games reserves the right to request additional verification before processing large or unusual withdrawal requests. Processing times vary by payment method.

Any funds identified as being associated with fraudulent activity, money laundering, or breach of these terms may be withheld pending investigation, and relevant information may be reported to appropriate authorities.

5 Betting and Gaming Rules

All bets and gaming activity at Fortune Games are subject to the specific rules of the game or betting market in question. These rules are displayed within each game or betting section and form part of these terms by reference.

In the event of a dispute regarding the outcome of a bet or game, the records held by Fortune Games will be considered the authoritative reference. Technical malfunctions or errors during a game may result in the relevant round or bet being voided.

Fortune Games reserves the right to void any bet placed in error, including bets placed at clearly incorrect odds, or where a technical fault affected the integrity of the market or game outcome. Players will be notified where a void decision is made.

6 Bonuses and Promotions

Fortune Games may offer promotional bonuses, reload offers, and other incentives from time to time. All promotions are subject to individual terms and conditions that are published alongside each offer. Where a promotion has specific wagering requirements, time limits, or eligible game restrictions, these will be stated clearly.

Bonuses are intended for personal, recreational use only. Attempts to exploit promotional offers through systematic or coordinated betting strategies may result in the bonus being voided and the associated account being reviewed. Fortune Games reserves the right to withdraw, modify, or cancel any promotion at its discretion.

Only one active bonus may apply to your account at a time unless otherwise specified. Bonus funds are separate from real money funds and have their own usage conditions.

7 Account Security

You are solely responsible for maintaining the confidentiality of your Fortune Games login credentials. Do not share your username, password, or one-time passwords (OTPs) with any other person. Fortune Games will never ask for your password via email or messaging.

All accounts are protected by OTP-based login verification and SSL encryption. If you suspect that your account has been accessed without your authorisation, you must notify Fortune Games support immediately. Fortune Games will not be held liable for losses resulting from unauthorised access where the account holder failed to protect their login credentials.

Your account is personal to you. You may not transfer, sell, or allow another person to operate your Fortune Games account under any circumstances.

8 Responsible Gaming

Fortune Games is committed to providing a safe and responsible gaming environment. The platform is intended for entertainment only, and no game or bet should be approached as a source of guaranteed income. Players are encouraged to set personal deposit limits, session time limits, and to take regular breaks.

Responsible gaming tools are available within your account settings. These include the ability to set deposit limits, take a temporary break, or request self-exclusion. Fortune Games encourages all players to use these tools proactively.

If you believe your gaming behaviour has become harmful or difficult to control, please use the self-exclusion option or contact the support team. All Fortune Games activity is restricted to players aged 21 and above.

9 Prohibited Conduct

The following actions are strictly prohibited on Fortune Games and will result in immediate account suspension and possible legal action:

• Providing false information during registration or verification.
• Creating more than one account per person.
• Attempting to defraud Fortune Games or other players through any means.
• Using automated scripts, bots, or software to manipulate game outcomes or betting markets.
• Collusion with other players to gain an unfair advantage.
• Money laundering or using the platform for any illegal financial activity.
• Accessing the platform from a restricted jurisdiction using a VPN or proxy.
• Allowing a minor (under 21) to access or use your account.

10 Suspension and Closure

Fortune Games reserves the right to suspend, restrict, or permanently close any account at its discretion, particularly where there is evidence or reasonable suspicion of a breach of these terms. In such cases, Fortune Games may withhold any pending balance pending investigation.

You may also request to close your own account at any time by contacting the support team. If you choose to close your account for responsible gaming reasons, self-exclusion options are available which prevent you from re-registering for a defined period.

11 Limitation of Liability

Fortune Games provides its platform on an "as is" basis. While we make reasonable efforts to ensure service availability and accuracy of information, we do not guarantee uninterrupted access or that the platform will be free of errors at all times.

To the maximum extent permitted by applicable law, Fortune Games will not be liable for any indirect, incidental, or consequential losses arising from your use of the platform, including losses arising from technical faults, service interruptions, or errors in game or betting outcomes that have been corrected.

12 Changes to These Terms

Fortune Games may update or modify these Terms and Conditions at any time. Where changes are material, we will provide reasonable notice through the platform or via the contact information associated with your account. Your continued use of Fortune Games after changes take effect constitutes your acceptance of the revised terms.

We recommend checking this page periodically so you remain informed of the current terms governing your use of the platform.

If you have questions about these terms, please contact the Fortune Games support team through the contact details available on the platform. Support is available 24/7.